Welcome to Brown Apricot, where tradition meets innovation in the world of artisanal furniture. We’re thrilled you’ve chosen to explore our collection of handcrafted pieces, each imbued with the passion and skill of our Indian artisans. To ensure a smooth and enjoyable experience, please take a moment to review these Terms and Conditions, which outline the agreement between us and you, our valued customer.
1. Acceptance of Terms
By accessing or using the Brown Apricot website (brownapricot.com) or placing an order with us, you acknowledge and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website or services.
2. Our Commitment to Quality and Craftsmanship
Brown Apricot is dedicated to enriching homes and lives with handcrafted furniture that embodies the finest traditions of Indian artistry. We use the highest quality materials and time-honored techniques to ensure each piece meets our rigorous standards of excellence.
3. Discover Our Collections & Ordering
We offer a diverse range of exquisite furniture collections, including:
- Hand Painted Products
- Marble & Iron Products
- Bone Inlay Collection
- Textile Collection
Ensuring Product Accuracy: While we strive for accuracy in all product descriptions, images, and pricing on our website, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.
Simplified Ordering: Browsing our website and selecting your desired products is easy. Simply follow the checkout instructions to complete your purchase. Creating a BrownApricot.com account offers numerous benefits, including:
- Convenient order management
- Delivery updates
- Exclusive offers
Pricing and GST: All prices listed on our website include GST charges and delivery fees across India. If you’re a business requiring a GSTIN mentioned in the invoice, please provide your GSTIN at the checkout page.
Order Confirmation: Upon placing your order, you’ll receive an order confirmation email. Please review this email carefully to ensure all details are accurate.
4. Shipping & Delivery
Enjoy Free Shipping Across India: We offer free shipping on all orders across India! The price you see is the price you pay, with delivery included.
Reliable Shipping Partners: We partner with leading Indian shipping companies to ensure your furniture reaches you safely and efficiently, across over 15,000 pincodes nationwide.
Delivery Times: While we strive for prompt delivery, please note that delivery times may vary depending on your location and other factors. Detailed manufacturing and shipping information is available on each product page.
International Delivery: We also offer international delivery via our trusted partners FedEx and DHL eCommerce to over 100 countries. Contact our customer support team for personalized guidance on international shipping.
5. Handcrafted Furniture & Your Satisfaction
Each piece of Brown Apricot furniture is meticulously handcrafted to your unique specifications. This custom-made nature ensures a truly personalized experience, but also means that we are unable to offer general returns.
Addressing Manufacturing Issues: In the rare event of a manufacturing defect or damage during transit, please contact our customer support team within 24 to 48 hours of delivery. We’re committed to resolving any genuine concern swiftly and fairly.
6. Bulk Purchases & Business Partnerships
Looking to furnish your space or business with exquisite handcrafted furniture? We’re delighted to offer bulk purchase discounts and tailor-made solutions for B2B collaborations. Our expert furniture consultants will work closely with you to:
- Understand your needs
- Guide you through the selection process
- Explore design options
- Provide you with the best possible pricing
7. Protecting Our Creative Work
The content on the Brown Apricot website, including designs, images, and trademarks, is our intellectual property and protected by copyright laws. We appreciate your respect for our creative work and ask that you refrain from reproducing or distributing any content without our written permission.
8. Your Account & Responsibilities
We encourage you to create an account on our website for a seamless shopping experience and easy order management. Protecting your account information, including your password, is essential. Please notify us immediately if you suspect any unauthorized activity.
9. Website Disclaimer
While we strive to provide a seamless online experience, we cannot guarantee that our website will be uninterrupted or error-free. We are not responsible for any indirect or consequential damages arising from your use of our website.
10. Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any legal disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Jodhpur.
11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after such changes constitutes your acceptance of the new Terms and Conditions.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please feel free to contact our customer support team:
- Contact: +91 8529968499
- Mail: info@brownapricot.com
May your journey with Brown Apricot be filled with beauty, comfort, and the enduring elegance of our handcrafted furniture. We are honored to be a part of your home furnishing story.